My wife was undertaking a professional degree
standard course last summer when the hard drive in
her Apple MacBook failed. Her work was not fully
backed up so, when the Apple engineer we used to
install a new drive was unable to gain access to the
damaged drive, we followed his recommendation and
contacted Dataquest International Ltd (DQ).
After a phone call to DQ outlining the problem and
ascertaining their terms of business I delivered the
faulty drive to their office. I chose the non-priority
“Economy” option and I was comforted by the fixed
price aspect of DQ’s terms of business.
DQ reported within the ten day diagnosis time that
they were unable to read the data from the image file
they had created but they had discovered that the
electro-mechanical part of the drive was damaged. I
authorised replacement parts to be obtained and these
enabled DQ to create a readable image of the data
files on the drive and in particular to recover a whole
week’s detailed work. This enabled her to complete
and deliver the course work well within the stipulated
deadline.
We were highly satisfied with the prompt and efficient
manner in which John Wilson and his team dealt with
our problem. We would use them again if the need
arose.
Neil Barker
Dataquest International Ltd helped recover lost data in a prompt, professional and efficient manner. They provided timely feedback on progress, provided options on cost, level of work needed and kept me fully informed throughout the time until my data had been recovered, copied to DVD to my satisfaction. This was personal work but I would have no hesitation in recommending the use of Dataquest to my IT department should the need arise.
Robert Downie - N/A
Dataquest International Ltd made me a great job to save my datas after a mistake with my Apple computer.
The staff is very good; good reactivity, professionalism and technical knowledge.
I know Dataquest thanks to an advice of the London Apple Store...
I'm very happy by the work done!
Maximilian - Dataquest International Ltd
The task I set these guys was not easy. I made contact on a sunday afternoon regarding a defective Raid 6 NAS. Sunday evening they worked through the night to resolve the issue. The lack of techincal info and support from Lacie hindered the progrees of the recovery, however the sheer determination of Dataquest meant that 100% of the data was recovered. Well done and a huge thankyou!
Paul Admans - Adbro Controls Limited
My data were recovered from a faulty drive with minimum fuss and maximum professionalism. I particularly liked the practice of having qualified engineers answer the phone, which cuts out the usual front-desk rigmarole. I was always kept aware of cost and timing and will recommend Dataquest to all my business colleagues.
Chris Westwood - Environmental Research Associates
I dispaired when my twin disc non raid LaCie drive
broke but Dataquest carefully and patiently took it
all apart and recovered the data. Thanks, you made
a lot of my customers, waiting fot their photos,
very happy
Geoff Marston - Marston Photographics
When my new Sony Handycam completely died leaving valuable family wedding video footage on the hard drive , Dataquest came to my rescue.
They were much cheaper than their competitors , provided a prompt, helpful , friendly and efficient service and retrieved all the video onto DVD's without damaging the machine.
A pity Sony don't provide a similar customer friendly service.
Rob Green - Home user
It would be hard to find fault with the service Jon and Dan deliver.. efficient friendly and fast. Great after service attention and always available for advice, and will find you the best deals on hard and software. They are a great team and I thoroughly recommended Dataquest as a 'go to' operation
Dan Bernard - 131 Design
I have been dealing with Dataquest for nearly 10 years (whilst working for several companies).
The reason I continue to deal with and recommend them, is they are the best at datarecovery.
Dataquest always offer the best value for money and they genuinely believe in customer satisfaction.
Finally, they care and are always happy to take your call or a call from your customer.
Paul Biggs - iRepair Systems Ltd
I accidentally formatted my SD while on holiday in China. I was absolutely devastated. I found out that retrieval services were available and found Dataquest International Ltd using a search engine. They offered the best price I could find for retrieving photos from an SD card. They were very helpful and answered all the questions I had. The service was fairly quick. They managed to retrieve more or less all of 400+ photos and 5 videos. I was so happy to get them back, as it was practically a once in a lifetime trip! Their service was brilliant and I have recommended them to other people.
Katie Archer - N/A
Over the last 4 or 5 years I have had occasion to use Dataquest on about 8 to 10 occasions where my own skills at recovery have fallen at the dead disk level. On each occasion Dataquest have managed to recover all of the data requested within an agreed time plan and cost level agreed with them at the outset. I have previously, on one occasion, use Ontrack to do this type of work and whilst there no complaint about the work done and data recovered, the cost of the work was prohibitively expensive. Dataquest costs are within very reasonable bounds, by comparison, and I honestly cannot think of any reason why I should go elsewhere.
Keith Glover - Computer Processing Services
Having used Dataquest International Ltd on a few occasions now, I have found their turn-around times to be fast, their customer service excellent, and their data recovery results have saved our mutual clients a lot of time and headaches.
Having shopped around for other recovery services, I have no hesitation in recommending Dataquest International for their services.
Glyn Balsdon - Mistral Services Limited
From first contacting Dataquest to completion of the job we were kept well informed of progress. Costs were explained fully and we had confidence in their professional ability throughout. The job was completed on time too.
Ken Jones - Warrior Preservation Trust (HMS WARRIOR 1860)
We use Dataquest whenever we have hard drive data that we cannot recover. They are quick to assess the drives and provide a professional service with good communication of the progress of the job.
John Warren-Heys - Warren IT Services
We gave Dataguest a huge challenge with lots of outside influences. They carried out the work with the utmost professionalism, courtesy and respect for the situation that we had found ourselves in. Making themselves available to us not only during daytime hours - but evenings and weekends as well. I would recommend them without hesitation.
Gill Babb - GB Accounting Services
I had just been to Africa and had stored some photos on my iPod which subsequently broke, so it was a massive relief when Dataquest were able to recover them for me. Great and efficient service, would use them again without hesistation though I hope I never have to!
George Woodrow
Excelent service as always. We have used dataquest many times and have always had 100% success.
Mark Barnett - Apple Solutions
I run an Apple support business and use Dataquest
International for their specialist data recovery services. When
our clients are faced with hard drive failure, we feel confident
that we are using the very best specialists. I would happily
advise anyone to use Dataquest.
James Lovatt - Core Technical Solutions
Reacted swiftly and promptly to a call for help. Data was recoverd on the day the initial request was made. Would recommend. Very pleased with service.
Patrick Seaton - SkillQual Ltd
Dataquest repaired my computer speedily and cost-
effectively. I am not an expert but Dataquest seemed to
do a good job as far as I can see and I would use them
again/
Andrew West - West Associates
wonderful service as always
Graeme Sturrock - Edinburgh Computer Repairs
Fast professional service. Always given us a good results.
Simon Elsom - Boff Support
An excellent company to deal with; always good communicators, and very efficient in the area of data recovery. Extremely happy to recommend Dataquest to any prospective customer
PC Asset Services
Dataquest International responded to our requests very quickly. They carried out the work requested with due care and attention and to a very high professional standard. The quality of their work was excellent as was their customer service. They were in constant communication with us and understand the needs and concerns that customers like ourselves are likely to have when data is lost. One thing which is commendable is that they are willing to go that extra mile for us to ensure that we were happy with the work we wanted done.
Mark Dawes - NFPS Ltd
I found John to be very professional, knowledgeable and reliable.
His company managed to retrieve all my work from the last years weddings, great.
He had the work recovered in a mater of days, highly recommend his services.
Kevin Wilson FBIPP FMPA FRPS
Kevin Wilson - Kevin Wilson Photography
As a computer support business we often have customers that suffer data loss. We have the used Dataquest recovery service on several occasions and have always been pleased with the results. The staff are contactable, courteous and can taylor our requirements.
Highly recommendable.
Steve Roberts - Spotbeam Communications Ltd
Since using their services I have had no complaints only good feedback from my customers and will continue to use them whilst I continue to trade.
Graham Pawsey - Computers in focus
Dataquest recovered our failed disk array with a very quick turnaround, allowing us to get all our data back promptly. We were kept informed at every step of the process, enabling us to make easy decisions if we should proceeed or not.
Richard Thorpe
I had a frazzled hard disk and despite being an experienced IT professional, I could not salvage any data. I work for a major international IT firm but our hardware support team could not retrieve anything either. They put me in touch with Dataquest, who managed not only to retrieve everything, but got it back to me in a matter of days with great communication throughout. Thoroughly recommended!
Stuart Brown - IBM
81G have found Dataquest to always provide the same professional, high level of service we give all our customers, all the while managing to deliver excellent value for money, and consistently achieve high (if not perfect) recovery rates!
Gordon Watson - 81G Ltd
We have used Dataquest for over 8 years and find they
compliment our business. They are professional, efficient
and competitive. We use their services as an extension to
our own and we find them easy to deal with.
Steve Ruby - Flame Limited
I have used Dataquest on a number of occasions and they have so far had a 100% success rate in recovering data for me. They have excellent response times and are simple to deal with.
Simon Taylor - Mactech
Professional service offered for data recovery. Good
communication allowing us to keep customers informed
accordingly.
Riz Husain - Seventh Sense Solutions
We have used Dataquest for a number of years now. They have yet to fail, even with the toughest of jobs they seem to get results. Excelent service.
Noel Johnston - Computerbits.ie
We pride ourselves on providing excellent IT Support services to our customers. We selected Dataquest as our first choice for provide us (and our customers) with cost effective and quality data recovery services. They have been very efficient in their methods and also have also been very flexible, which you do not always find! This has proven to be a big bonus to us, and more importantly to our customers.
Adam Withers - Taylor Made Computer Solutions Ltd.
Dataquest provided a first class service. They were quick to respond to our needs, kept us informed throughout the process and I believe were excellent value for money. I would certainly use them again if required and would recommend them.
Jeff Lucas - The All England Lawn Tennis Club
In the years I have dealt with the Team at Dataquest I have found their professionalism outstanding.
Dataquest deliver where others fail and are always prepared to give detailed information when required.
I have no difficult in recommending Dataquest and do on a daily basis.
Paul Biggs - Rapid Group Plc
A friendly and professional business that offers a responsive and flexible data recovery service.
Daryl Hagedorn - Johnson Controls Limited
I have been an employee of IBM for several years now and have used dataquest on snumerous occasions to recover data from hard drives that have failed with a hundred percent success.
They are certainly the best for company I have dealt with for professionalism, quality and price in data recovery.