XL Telecom Ltd Company Profile
XL Telecom is a fully interconnected partner of BT, C&W, MCI, KCom, Telstra as well as other UK
voice carriers. XL Telecoms provides a range of hosted cloud-based advanced business telephony
solutions which include - IVR Services, Virtual Call Centre Services, Call Recording Solutions,
Professional Voice Prompts, Automated Outbound Dialler Solutions, CRM & CTI Integration operated
via a wide range of telephone numbers, including 0800, 0843, 0844, 0845, 03 as well as
geographic 01 and 02 UK telephone numbers
XL Telecom has customers that include public sector, small-medium sized businesses and start-
ups who are looking to grow. A client could have full, real-time control of everything if they wish,
through XL’s unique online portal. All development work is done in-house, and XL own’s all of it’s
technology, and so are not restricted in the company can provide to a business.
Through the use of innovative technology, XL Telecom is able to provide solutions and services of
outstanding quality, enabling XL Telecom to be the market leader in high quality, telecoms solutions.
Every
solution is specifically built to work for each client, allowing your business to focus on what it does
best.
XL Telecom’s services
• Agent Desktop & Call Scripting
• Auto Outbound Dialling
• Basic Call Control
• Call Recording
• Fax2Email
• Instant Audio Conferencing
• Interactive Voice Response (IVR)
• Professionally recorded prompts
• Queued Call Back
• Real Time & Historic Reports
• Virtual Call Centres
• SMS
• Virtual Telephone Numbers – 0800, 0843, 0844, 0871, 01, 02, 03
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